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Terms & Conditions
• Payment: Full payment is required at the time of booking (or deposit where offered) to secure your place.
• Cancellation by Participant:
If you cancel 7 days or more before the workshop date, you may receive a refund or transfer to another session (subject to availability).
If you cancel within 7 days of the workshop date, the booking is non-refundable. You may send someone else in your place.
• Minimum Numbers: Workshops require a minimum of 6 participants. If fewer than 6 bookings are received, the session may be cancelled or rescheduled. You will be offered either a full refund or the option to transfer to another date.
• Weather / Illness / Studio Circumstances: If the session must be cancelled for any reason on my side, a full refund or transfer will be offered.
Ceramics Drying and Firing
• Clay goes through several stages of drying and firing, and there is a natural and unavoidable risk that pieces may crack, warp or break during the process.
• Every care is taken to handle, dry and fire your work safely, though outcomes cannot be guaranteed.
• If glaze or firing issues occur, this is considered a normal part of the ceramic process and refunds cannot be offered on this basis.
Christmas Timing
• If your workshop takes place in December, please note that I cannot guarantee that finished pieces will be fired and ready before Christmas.
• If your pieces are intended as gifts, an earlier workshop date is recommended. Gift cards are available as an alternative.
Collection of Work
• Work will usually be ready to collect in approximately 3 weeks.
• You will be notified by email when your pieces are ready.
• Finished work should be collected within 2 months. Due to limited storage, pieces not collected may be recycled or rehomed.
Parking and Access
• Free parking is available on site, though spaces can be busy at certain times.
• The studio is on ground level, and seating is available throughout the session.
• If you have any access needs, please get in touch before attending so I can support you.
Clothing
• Clay can be messy, and aprons are not provided. Please wear comfortable clothing that you don’t mind getting clay on.